3
624 Swansea Mall Dr, Swansea, MA 02777, USA
Swansea, Massachusetts 02777
+1 508-673-6722

We came in at 750 still had 10 minutes till they actually close and we were given dirty looks and a attitude because they were almost closing. I will never be coming back to this store and do not recommend it. Horrible customer service and very disappointed. I don’t understand why people work at stores like these and don’t even enjoy what they do. I wasn’t expecting the best customer service but I was expecting the basics. Unbelievable. We check out and we are not even greeted not one word no hello no goodbye have a nice day. If you can’t handle it don’t work in retail!

Terrible shoe store. I got a pair of brown dress shoes and I wore them once to see that they had scuff marks that I didn’t make! I tried to return them but they said “ Oh if they’ve been worn, even if it came with a defect, you can’t return them”. I was very annoyed with this because I didn’t do the damage and I had to live with the 40 dollar wasted shoe pair. Given I’m only 14 this puts a dent in my wallet for broken shoes.

Whenever I would call to ask a question about shoes the person answering would laugh and hang up on me! This kind of customer service is horrible and I hope that the managers see to it that the person doing this has some sort of punishment,

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Shoe Dept — Shoe Store in Swansea

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Shoe Dept

Shoe Store at 624 Swansea Mall Dr, Swansea, MA 02777, USA. Here you will find detailed information about Shoe Dept: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    10:00 AM – 8:00 PM
  • Tuesday
    10:00 AM – 8:00 PM
  • Wednesday
    10:00 AM – 8:00 PM
  • Thursday
    10:00 AM – 8:00 PM
  • Friday
    10:00 AM – 9:00 PM
  • Saturday
    10:00 AM – 9:00 PM
  • Sunday
    12:00 – 6:00 PM

Rating

4
/
5
Based on 3 reviews

Contacts

Categories:
State:
Massachusetts
Address:
624 Swansea Mall Dr, Swansea, MA 02777, USA.
City:
Swansea
Postcode:
02777

About Shoe Dept

Shoe Dept is a US Shoe Store based in Swansea, Massachusetts. Shoe Dept is located at 624 Swansea Mall Dr, Swansea, MA 02777, USA.


Please contact with Shoe Dept using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Shoe Dept opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Shoe Dept

  • Sara
    Added 2016.07.17
    We came in at 750 still had 10 minutes till they actually close and we were given dirty looks and a attitude because they were almost closing. I will never be coming back to this store and do not recommend it. Horrible customer service and very disappointed. I don’t understand why people work at stores like these and don’t even enjoy what they do. I wasn’t expecting the best customer service but I was expecting the basics. Unbelievable. We check out and we are not even greeted not one word no hello no goodbye have a nice day. If you can’t handle it don’t work in retail!
  • Chase
    Added 2015.11.13
    Terrible shoe store. I got a pair of brown dress shoes and I wore them once to see that they had scuff marks that I didn’t make! I tried to return them but they said “ Oh if they’ve been worn, even if it came with a defect, you can’t return them”. I was very annoyed with this because I didn’t do the damage and I had to live with the 40 dollar wasted shoe pair. Given I’m only 14 this puts a dent in my wallet for broken shoes.
  • Faith
    Added 2013.09.09
    Whenever I would call to ask a question about shoes the person answering would laugh and hang up on me! This kind of customer service is horrible and I hope that the managers see to it that the person doing this has some sort of punishment,
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